Frequently Asked Questions
Everything you need to know about your dream dress and shopping with us.
How long does shipping take for formal dresses?
Standard shipping typically takes 3-5 business days within the continental US. We also offer expedited overnight and 2-day shipping options for last-minute events.
What is your return policy for evening wear?
We accept returns for a refund or store credit within 14 days of delivery, provided the security tag remains attached and the garment is unworn and in original condition.
How do I know which size to order?
Each designer has a unique fit. We provide a specific size chart on every product page. We recommend measuring your bust, waist, and hips to compare against the chart before purchasing.
Do you offer international shipping?
Yes, Lady Black Tie ships worldwide! International shipping rates and delivery times are calculated at checkout based on your specific location.
Can I make changes to my order after it is placed?
To ensure fast delivery, we process orders immediately. Once an order is placed, we are generally unable to make changes or cancellations.
Are your dresses authentic designer labels?
Absolutely. We are an authorized retailer for all brands we carry, ensuring you receive 100% authentic, high-quality designer evening wear.